FAQs

LakeFresh Express Top FAQs

How does LakeFresh laundry delivery work in Holland & Zeeland, MI?

LakeFresh Express makes laundry simple. We pick up your laundry right at your home or apartment in Holland, Zeeland, or Douglas, MI;  wash and fold it with care, and deliver it back fresh, folded, and ready to wear—usually within 24 hours.

How much does laundry pickup and delivery cost?

Pickup and deliverys is free!  Tips to your driver are greatly appreciated.

We offer flat-rate pricing for bags, plus an affordable monthly membership.  On average, most customers spend less than they would at a laundromat when factoring in time, detergent, and the typical weight fees.

Do you serve apartments, condos, and dorms?

Yes. We provide laundry pickup and delivery for houses, apartments, condos, student housing, and dorms throughout Holland and Zeeland. 

Which areas and ZIP codes does LakeFresh serve?

We currently serve Holland, Zeeland, and Douglas/Saugatuck, MI, including ZIP codes 49423, 49424, 49464, 49406, and 49453. Additional surrounding neighborhoods may be available—check our booking form for coverage or reach out to us directly.

How long does it take to get my laundry back?

Most orders are completed in 24 hours. For urgent needs, we offer expedited turnaround when available. Same-day or next-day service is often possible with early pickup.  There is a fee for this.  Contact us directly for a special circumstance. 

Can I choose my detergent or leave special instructions?

Absolutely. Customers can request fragrance-free, eco-friendly, or preferred detergent. You may also leave folding instructions (e.g., hang dry, delicate items) during checkout.

How big is a typical bag of laundry?

Our standard bag holds 15–20 pounds of clothing, which is roughly 1-2 loads. Larger households can schedule multiple bags or choose our monthly Member's Club and multiple it by the number of bags/loads needed.

Is laundry delivery more expensive than using a laundromat?

Not necessarily. When you factor in detergent, coins, travel, and especially time, most households find LakeFresh is equal or cheaper than doing laundry themselves—without the hassle.

How do I schedule, reschedule, or cancel a pickup?

You can easily book, change, or cancel your laundry pickup online through your portal scheduling page. Just select a time, and we’ll handle the rest. Members can also set recurring pickups.  

Does LakeFresh offer commercial, business or office laundry service?

Yes. We serve small offices, salons, gyms, and rental properties in Holland, Zeeland, and Saugatuck. Commercial pricing is available upon request.

What happens if I'm not home during the scheduled pickup or delivery?


Communication and commonsense are key. If you're not home, you can leave your laundry in a designated spot, and we’ll pick it up. For delivery, we'll follow your specified instructions for a drop-off.